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Category: Customer Service

CUSTOMER SERVICE: HOW TO GAIN AND RETAIN LOYAL CUSTOMERS

CUSTOMER SERVICE: HOW TO GAIN AND RETAIN LOYAL CUSTOMERS

Why am I loyal to some products? Why do I always buy certain products? Shop in certain places? Recommend certain places and services? Why do some adverts warm my heart and make me buy an item? One reason is the emotional feeling I have towards that product or service.                                                 Truthfully, a product and service on its…

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