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Tag: service

CUSTOMER SERVICE: HOW TO GAIN AND RETAIN LOYAL CUSTOMERS

CUSTOMER SERVICE: HOW TO GAIN AND RETAIN LOYAL CUSTOMERS

Why am I loyal to some products? Why do I always buy certain products? Shop in certain places? Recommend certain places and services? Why do some adverts warm my heart and make me buy an item? One reason is the emotional feeling I have towards that product or service.                                                 Truthfully, a product and service on its…

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FEATURED BUSINESS: ACK GUEST HOUSE LIKONI FERRY, A HIDDEN GEM AT THE COAST

FEATURED BUSINESS: ACK GUEST HOUSE LIKONI FERRY, A HIDDEN GEM AT THE COAST

ACK Guest House has been in operation since 1979 proving that businesses in the hospitality industry can weather the different challenges and continue operating without any closure. Leadership, determination, niche product, having a customer base and a supportive team are elements that have helped ACK Guest House Mombasa stand the test of time.   Nestled 400 meters from the iconic Likoni Ferry crossing along the Kenya South Coast is ACK Guest House Mombasa. The ACK Guest House is 20 minutes…

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